How can we help you?
To help you answer all your questions and solve any problems you may encounter is our top priority. Here are our most frequently asked questions. If you have questions or can not find the answer you were looking for, pls email us directly at judy@sun-rayenterprise.com.
You can request a quotation on the product page or email directly to judy@sun-rayenterprise.com. For most requests, you usually receive a quotation within 1-2 business days.
We make it easier for our customers. Although the steps for each project may vary, our typical process consists of the following steps:
- Project Consultation
- Quotation
- Sampling
- Production
- Shipping
For more information, please contact our Product Specialist.
Making a virtual proof design could be one of the big important steps before your processed your order. An accurate virtual proof design will make it easier to see how your multi adapter USB cables will look like before you start a sample. We offer free virtual proof design after getting your logo file “EPS, AI . PDF”. We also can design your logo if you do not have one.
Pantone refers to the Pantone Matching System, which is a standardized color matching system that ensures the color accuracy of physical color swatches. PMS colors are encoded by a numbering system, also known as Pantone colors. When brands need very special color output, these colors are widely used in packaging, printing for our multi adapter USB cable products.
We are a manufacturer in wholesale and customization of Multi-adapter USB cables. Small quantity at 100pcs for almost all all all in one design multi connectors USB cables in standard colors. Customized in Pantone color which needs about 2,000 to 3,000pcs.
Shenzhen Sun-Ray Enterprise Co., Ltd has 8+years of experience in producing multiple USB cables. We are in very strict quality control by 100% QC 3 Times + 30% spot check 1 Times inspection before shipment for all orders. We accept inspection by 3rd part by the AQL standard. Moreover, we provide 24 months quality warranty.
We provide free samples without logos. There is a logo setup charge if you need to customize your logo. It is different according to different logo-making methods. Welcome to email us directly at judy@sun-rayenterprise.com to check the exact costs.
We accept urgent orders according to production capacity.
Please contact us for current availability.
Our multi-charger USB cables usually in short production lead time of about 8-15 working days depending on different quantities. Customized Pantone color order which needs a longer production lead time.
We have a ”DHL, UPS, FEDEX ” account that can ship the products everywhere you live, usually 4-7 days. We will update the tracking number for you on the first day of shipment. We usually quote the shipping costs in your quotation unless otherwise specified.
You can use Western Union, which has a lower fee, or PayPal if you can accept a slightly higher fee if you do not have a bank account. If you are from Euro zone, we have your local EUR bank account which is no bank commission. If you are from the USA, we have a local USD bank account for you without any bank commission. Besides, we have a CITI bank account that accepts swift/TT payments.
